Lw36

1.

Pre sale service

a.

make technical solution

b.

send quotation, technical data sheet and drawing

c.

prepare power transmission plan, testing plan,and shipment plan

2.

In sale service

a.

supervise the manufacturing schedule totally in accordance with the plan

b.

send photos to customer during every manufacturing process(hold point)

c.

inform the customer one week before testinng.

3.

After sale service

a.

installation and commissioning, training the workers

b.

quick response within 12 hours any time

c.

provide 12 months gurantee period normally.

1. Q:

What is your delivery time ?

A:

Depend on the type of transformer.

2. Q:

What is your payment term?

A:

30% advance by T/T , 70% before delivery by T/T or L/C or we can discuss about it.

3. Q:

What kind of starndard you follow?

A:

IEC, ANSI, CSA, GB, etc

4. Q:

What kind of supporting documentation you can provide normally

A:

Quotation,outline drawing,manufacturing plan, quality control plan
testing plan, financial report, type test report(KEMA, CESI),reference list,etc

5. Q:

What is your normal wanrranty period?

A:

12 months after transformer operation.

6. Q:

Can u do installation and commissioningin user's site?

A:

Yes, we can send our installation team to user's country for service.

7. Q:

Do you have any experience in this kind of transformer?

A:

Yes, we can provide reference list for check.

8. Q:

Are you manufacturer or trading company?

A:

Manufacturer with own import & export company.